• Check-in time is from 1:00 PM and check-out time is until 11:00 AM.
• All guests must present valid government approved photo identification at check-in.
• Early check-in and late check-out are subject to availability and additional charges.
• Guests must provide accurate booking and contact details during reservation.
• Visitors are allowed only in common areas with prior permission.
• Smoking is strictly prohibited inside rooms and indoor public areas.
• Pets are not permitted unless approved by management in advance.
• Any loss or damage to resort property will be charged to the guest.
• Outside catering is not permitted inside the resort premises.

• Free cancellation is allowed up to 48 hours before scheduled check-in time.
• Cancellations made within 48 hours of arrival will be charged one night room tariff.
• No-show bookings will attract full first night charges.
• Refunds will be processed within 7–10 working days depending on payment method.
• Peak season bookings and group reservations may have separate cancellation rules.

• Quiet hours must be maintained between 10:00 PM and 7:00 AM.
• Outside food and alcohol are not allowed inside guest rooms.
• Cooking inside rooms or balconies is strictly prohibited.
• Loud music or parties are not permitted without management approval.
• Guests are responsible for their personal belongings and valuables.
• Children must always be supervised by adults.
• Waste should be disposed responsibly to maintain cleanliness and hygiene.
• Swimming or outdoor activities must follow safety guidelines if applicable.

• Room tariffs may change without prior notice based on season and availability.
• All applicable taxes are charged as per government regulations.
• The resort reserves the right to refuse accommodation to guests violating policies.
• Management is not responsible for loss of valuables unless deposited at reception.
• Any disputes shall be subject to Guwahati jurisdiction only.
• Special requests are subject to availability and cannot be guaranteed.
• Resort management may modify rules without prior notice.
• By confirming a reservation guests agree to follow all resort policies.