✔️ HOTEL RULES
Hotel Deo Volente welcomes all guests to enjoy a safe, comfortable, and memorable stay in historic Sibsagar, Assam.
✔️ Check-in is from 12:00 PM and check-out is by 11:00 AM. Early check-in or late check-out is subject to availability and may incur additional charges.
✔️ All guests must present a valid government-issued photo ID at arrival.
✔️ Room occupancy is strictly limited to the category booked. Extra guests or bedding may incur additional charges.
✔️ Children Policy: Children are welcome; extra bedding for children is available at additional cost.
✔️ Smoking is allowed only in designated areas; smoking inside rooms is prohibited.
✔️ Pets are not permitted on the premises.
✔️ Parking: Complimentary parking is provided on a first-come, first-served basis; the hotel is not liable for vehicle damage.
✔️ Alcohol consumption is permitted in rooms only; guests must ensure responsible behaviour.
✔️ Guests must maintain general decorum and safety, avoid disturbances, and comply with staff instructions.
✔️ Any activity violating local regulations of Sibsagar or public safety may result in denied service.
✔️ CANCELLATION POLICY
✔️ Free cancellation is available up to 48 hours before the scheduled arrival.
✔️ Cancellations made within 48 hours of check-in will incur a 50% charge of the first night’s tariff.
✔️ No-show bookings are charged the full room tariff for the first night.
✔️ In case of early departure, charges for the unused nights may apply at hotel discretion.
✔️ Booking modifications are subject to room availability and may result in updated rates.
✔️ Special discounted or promotional bookings may fall under non-refundable conditions.
✔️ Refunds, where applicable, will be processed through the original payment method within 7–10 business days.
✔️ HOUSE RULES
✔️ Guests must maintain cleanliness in rooms and shared areas.
✔️ Quiet hours are observed from 10:00 PM to 7:00 AM to ensure a peaceful environment.
✔️ Visitors are allowed only in lobby or designated areas and must register at reception; overnight stays for unregistered visitors are prohibited.
✔️ Outside food is permitted; the hotel is not responsible for quality or storage.
✔️ Any damage to hotel property caused by negligence or misuse will be chargeable.
✔️ Guests should use common areas respectfully, including the lobby, corridors, and lounge.
✔️ Courteous behaviour is expected; loud music, disturbances, or harassment are not tolerated.
✔️ For safety, flammable items, weapons, hazardous substances, and illegal materials are strictly prohibited.
✔️ TERMS & CONDITIONS
✔️ A reservation at Hotel Deo Volente is confirmed only after receipt of a valid booking confirmation.
✔️ Tariffs are inclusive of applicable government taxes and may vary during festivals or special events in Sibsagar.
✔️ Payment methods include cash, credit/debit cards, and approved digital wallets.
✔️ The hotel is not liable for cancellations or delays due to force majeure, such as natural disasters, strikes, or governmental restrictions.
✔️ Guests are responsible for personal belongings and any damage or liability arising from their stay.
✔️ The hotel reserves the right of admission and may deny accommodation or request a guest to vacate for misconduct or rule violation.
✔️ Refunds, where applicable, will be processed through the original mode of payment after deducting applicable charges.
✔️ Illegal activities are strictly prohibited and will be reported to authorities.
✔️ Extended stays are subject to availability, revised tariffs, and prior approval.
✔️ By completing a reservation or staying at the property, guests automatically accept all policies and terms listed herein.