✔️ HOTEL RULES
Hotel Piccolo welcomes all guests with warm hospitality and strives to ensure a comfortable stay in the heart of Sibsagar, Assam.
✔️ Check-in begins at 12:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be accommodated based on availability and may involve additional charges.
✔️ A valid government-issued photo ID is mandatory for all guests at the time of arrival.
✔️ Rooms are allotted based on occupancy limits, and additional guests must be registered at the front desk.
✔️ Children of all ages are welcome, and kids below a certain age may stay complimentary when sharing existing bedding.
✔️ Smoking is strictly prohibited inside rooms and enclosed areas; designated zones are provided for smokers.
✔️ Pets are not permitted within the property.
✔️ Complimentary parking is available for in-house guests.
✔️ Consumption of alcohol is allowed inside rooms but must be done responsibly, without causing disturbance.
✔️ Guests are requested to maintain respectful behavior, follow safety guidelines, and protect hotel property. Staying in Sibsagar’s historic surroundings, guests are expected to respect local customs and maintain peaceful conduct at all times.
✔️ CANCELLATION POLICY
Hotel Piccolo offers a flexible cancellation policy for guest convenience.
✔️ Free cancellation is allowed within the defined window prior to arrival.
✔️ Late cancellations made after the free-cancellation period may incur charges equivalent to one night’s stay.
✔️ In case of a no-show, the full booking amount may be charged.
✔️ Early departures are treated as cancellations for the remaining nights and may be non-refundable.
✔️ Any modification to dates or room type is subject to availability and applicable rate differences.
✔️ Special promotional or discounted bookings may carry non-refundable conditions. Guests are encouraged to review booking details carefully before confirming a reservation.
✔️ HOUSE RULES
To ensure a pleasant stay for every guest, Hotel Piccolo maintains the following house rules.
✔️ Rooms must be kept clean and used responsibly; housekeeping support is available on request.
✔️ Quiet hours are observed from 10:00 PM to 7:00 AM to maintain a peaceful environment.
✔️ Visitors are allowed in lobby areas but not in guest rooms without prior approval.
✔️ Outside food may be consumed but must not cause hygiene issues or odor disturbances.
✔️ Any damage to hotel property, whether accidental or intentional, may incur repair or replacement charges.
✔️ Common areas should be used respectfully and kept tidy.
✔️ Guests must behave courteously with staff and other visitors.
✔️ Hazardous items, explosives, illegal substances, or activities are strictly prohibited for the safety of all.
✔️ TERMS & CONDITIONS
By confirming a reservation at Hotel Piccolo, guests agree to the following terms and conditions.
✔️ Bookings are confirmed upon receipt of valid details and, where applicable, advance payment.
✔️ Tariffs are exclusive of taxes unless stated otherwise and may vary during peak seasons.
✔️ Payments can be made through accepted digital modes, cards, or cash at the property.
✔️ The hotel is not liable for disruptions caused by natural calamities, strikes, or unforeseen force majeure events.
✔️ Guests are responsible for their personal belongings and any damage caused to hotel property.
✔️ The management reserves the right of admission for safety and operational reasons.
✔️ Refunds, where applicable, are processed as per the hotel’s cancellation and modification policy.
✔️ Illegal activities, misconduct, and violation of rules will result in immediate eviction without refund.
✔️ Extended stays are subject to room availability and updated tariff conditions.
✔️ By staying at the property, guests acknowledge acceptance of all hotel policies and guidelines.